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Most boutique consulting firms can get more return from their marketing by cutting things out. Nassim Taleb calls this Via Negativa. It means the negative way in Latin. Instead of adding new things to achieve a goal, you cut things out. You get to the solution not through addition, but subtraction. I’ve realized a lot of the advice we give to our clients follows this. Especially the firms that had already been investing in marketing without enough ROI. Because most firms try to do, offer, and tell a lot. This inevitably widens the front. You have fewer resources to dedicate to more things. The quality drops. You run the risk of prospects judging your firm by weak touchpoints. Or confusing them with too much information and options. Here are 18 things we advise our clients to cut. Most of them will do more for your pipeline than anything you could add:
Some consulting firms are invisible to the buyers who need them mostIt usually comes down to three things: Prospects can't find you or hear from you consistently (distribution). They don't understand your expertise and value through your content (messaging). They can't tell what makes your firm different (positioning). We help consulting firms solve all three. Following our engagement, you end up with:
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Every consulting firm sets a revenue target for the new year. But if you were to ask what that target means for their marketing each month, you’d get a blank stare. There’s a simple exercise we do with our clients to make it concrete. We start at the end and work backwards. Imagine the goal is to grow the firm by $2 million (in booked revenue) from marketing next year. And let’s say this firm’s average yearly revenue per client is $100k. Great. So to book $2 million in new revenue, we need 20...
Back in 2008, I started going to the gym. I loved it. Lifting weights, discovering different exercises, the feeling after a good training… I loved it so much that in a few years I became very muscular. People thought I was using steroids. Because not many people went to the gym, knew training programs, or ate right. Now I see young guys who are the age I was in 2008. They are all muscular. They have their straps and belts for weightlifting. And they know what they are doing, much more than I...
There’s a quote attributed to John Maynard Keynes: “It is better to be roughly right than precisely wrong.” I see how this plays out in the way consulting firms approach marketing. There are two types of firms: Directionally right and precisely wrong ones. What drives precisely wrong firms is their need for certainty. Uncertainty is scary. But business and marketing are uncertain domains by their nature. That’s why their executives cling to some beliefs and playbooks. And they over-optimize...