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Most boutique consulting firms can get more return from their marketing by cutting things out. Nassim Taleb calls this Via Negativa. It means the negative way in Latin. Instead of adding new things to achieve a goal, you cut things out. You get to the solution not through addition, but subtraction. I’ve realized a lot of the advice we give to our clients follows this. Especially the firms that had already been investing in marketing without enough ROI. Because most firms try to do, offer, and tell a lot. This inevitably widens the front. You have fewer resources to dedicate to more things. The quality drops. You run the risk of prospects judging your firm by weak touchpoints. Or confusing them with too much information and options. Here are 18 things we advise our clients to cut. Most of them will do more for your pipeline than anything you could add:
Some consulting firms are invisible to the buyers who need them mostIt usually comes down to three things: Prospects can't find you or hear from you consistently (distribution). They don't understand your expertise and value through your content (messaging). They can't tell what makes your firm different (positioning). We help consulting firms solve all three. Following our engagement, you end up with:
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There’s a quote attributed to John Maynard Keynes: “It is better to be roughly right than precisely wrong.” I see how this plays out in the way consulting firms approach marketing. There are two types of firms: Directionally right and precisely wrong ones. What drives precisely wrong firms is their need for certainty. Uncertainty is scary. But business and marketing are uncertain domains by their nature. That’s why their executives cling to some beliefs and playbooks. And they over-optimize...
Something surprises me every time I talk to consulting firm executives. They all have proprietary frameworks refined over years of client work. Their clients are impressed by their expertise. But none of that comes through their content. So there is a disconnect between what prospects see and these firms’ real expertise. Why does this happen? Why can’t all these consulting firms full of deep expertise seem to convey it? From what I see, there are three main reasons: 1. Intellectual Property...
Boutique consulting firms are built on a handful of beliefs that drive early growth. These beliefs work. They bring in the first clients, build revenue, and get the firm to 7 figures. But at some point, the firm outgrows them. And the beliefs that drove growth become the reason it gets stuck. After working with 70+ boutique consulting firms, we keep seeing the same 6 go-to-market beliefs that hold firms back: Limiting belief #1: “The more services we offer, the more revenue we’ll capture.”...