Every industry has its incumbents. Established players who come at the top of buyers’ category ladders. Like McKinsey and Accenture for consulting. Salesforce and Hubspot for CRM. Or Adobe and Canva for creative software. And then you have the challengers. New and upcoming players who try to get a hold in the market. They compete against the incumbents of their categories. Incumbents and challengers have key differences:
These differences dictate the laws of competition. So you should position your business accordingly. Challengers can’t beat incumbents by imitating them. They don’t have the same strengths. But yet, many challengers make the mistake of copying the incumbents. They go wide too early instead of going deep. They copy their safe, vague language. And they try to make their solutions similar. Guess what buyers choose then? Of course the “safe” choice. So if your brand is a challenger, don’t try to beat incumbents at their own game. Turn your size into an advantage. Be specific. Be different. Talk different. "We’re great at what we do. We just don’t know how to express our real value on our site."The result? Confused prospects. And confused prospects don’t buy. They scroll. They bounce. They forget. We help B2B brands find what makes them different and say it in a way that makes buyers think: “This is exactly what we need.” So your website and content don’t just sound better — they sell. Want to stop losing sales to weak messaging? Fill out this form, let's chat. You can reply to this email with your thoughts and feedback. I'd be happy to hear from you — I read and reply to all messages. And you can connect with me here on LinkedIn. Ozan |
Join 10,000+ B2B founders getting the strategies of iconic brands.
Every business has dozens of problems at any given time. Even thriving ones. A new regulation comes up and you have to comply. You have to hire but can’t find the right candidate. Or your clients churn and you have to find out why. Being in business means dealing with problems. It’s the same for your potential clients. The problem your firm claims to solve is among a huge list of problems your buyers have. They have limited time and resources. But many problems to solve. So how do they decide...
The biggest mistake in B2B messaging is copying consumer brands. I know. Who doesn’t want to be inspirational like Nike? Who doesn’t want to influence buyers with a strong mission like Patagonia’s? But think about it. These are consumer brands. They sell commoditized products. A jacket is a jacket. No matter what brand you buy from, the product functionally does the same thing. So to differentiate themselves, consumer brands have to give intangible meaning to their tangible products. They...
In 1970, Listerine’s marketing department was feeling the heat. P&G had launched a new mouthwash brand as a competitor a few years before. They called it Scope. And they attacked Listerine’s obvious weakness — taste. Listerine burned like medicine. Consumers knew it. So Scope entered the market using taste as its differentiator. They claimed a mouthwash didn’t have to taste bad. And they were quickly gaining market share with aggressive ad campaigns. “Scope fights bad breath without giving...